Welcome to EposBihar.in. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and digital services related to the electronic Point of Sale (ePOS) system in Bihar’s Public Distribution System (PDS).

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, mobile number, email ID
  • Aadhaar number (used for authentication only; not stored)
  • Ration card number and PDS details
  • Biometric data (only used for real-time verification through secure government channels)

b) Usage Data

  • IP address, browser type, and operating system
  • Date and time of access
  • Pages visited and interactions within the portal
  • Device type and geolocation (when applicable)

c) Technical Information

  • ePOS device usage data
  • Transaction records and authentication logs
  • Error reports and feedback submissions

2. How We Use Your Information

Your information is used to:

  • Authenticate beneficiaries using Aadhaar-based biometric verification
  • Ensure secure delivery of PDS entitlements
  • Monitor and manage ePOS transactions at Fair Price Shops (FPS)
  • Improve the efficiency and transparency of PDS operations
  • Provide technical support and respond to queries
  • Generate reports and analytics for policy and planning

We do not sell or share your personal data for commercial purposes.

3. Data Sharing and Disclosure

We may share information with:

  • Authorized Government of Bihar departments
  • NIC (National Informatics Centre) and related government agencies for IT support
  • Law enforcement agencies, if legally required
  • Technical service providers under confidentiality agreements

We follow strict data-sharing protocols in line with government guidelines.

4. Data Security

We take your privacy seriously and implement:

  • End-to-end encryption of sensitive data
  • Secure login and session control
  • Firewall and intrusion detection systems
  • Access control based on role and authorization

Biometric and Aadhaar data is not stored on the website or any local device. Authentication is processed securely through UIDAI-approved systems.

5. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve user experience
  • Remember login sessions
  • Track system performance and usage trends

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or outdated information
  • Withdraw consent for certain data uses (where applicable)

To make such requests, please contact us at:
📧alirazayousy@gmail.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Effective Date”. Continued use of our services constitutes your acceptance of the changes.